Last updated 18 August 2026
Delete it yourself, in the app
- Open Leasy Link and sign in.
- Go to More, then Privacy & data.
- Choose Delete account and confirm.
This is immediate and cannot be undone. Export your data first if you want to keep a copy: the same screen offers an Excel or JSON export.
Ask us to delete it
If you no longer have the app installed, or you cannot sign in, email support@leasy-link.com from the address on your account, or write from any address giving the phone number you sign in with. We will verify that the request comes from the account holder before deleting anything, and we will confirm once it is done.
What is deleted
Everything held under your account, permanently:
- your landlord profile and sign-in identity;
- your properties and units;
- your tenants and their tenancy records;
- rent and utility charges, payments, receipts and statements;
- leases, signed lease documents and captured signatures;
- utility bill photographs and any other uploaded document;
- your subscription record and its payment history.
What may be kept, and for how long
We keep nothing that identifies you beyond the deletion, except where the law requires a record to be retained. Where that applies, for example a transaction record required by tax or accounting rules, the record is retained for the period the law sets and for no other purpose.
If you are a tenant
Tenant records belong to the landlord who entered them, so we cannot delete them at a tenant's request. Ask your landlord to remove your record. If you cannot reach them, write to us at the address above and we will help.